Privacy Policy

A legal disclaimer

Last updated: January 2026

Zobel Resort (“we,” “our,” or “us”) is committed to protecting the privacy of our guests, website visitors, and customers. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal information such as name, email address, phone number, and nationality when you make a reservation, book a tour, or contact us
Booking and payment information related to hotel stays, tours, and services (payments are processed securely by third-party providers)
Communication details when you contact us via forms, email, or messaging tools
Technical information such as IP address, browser type, device information, and pages visited, collected through cookies and analytics tools

How We Use Your Information

We use personal information to:

Process hotel reservations, tour bookings, and service requests
Communicate with you about your stay, bookings, or inquiries
Improve our website, services, and guest experience
Comply with legal or regulatory obligations when required

We do not sell or rent personal information to third parties.

Sharing of Information

We may share information only when necessary, including with:

Service providers such as booking systems, payment processors, and website hosting platforms
Legal or regulatory authorities if required by law

All third-party providers are expected to handle information securely.

Cookies and Analytics: Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. You can manage or disable cookies through your browser settings.

Data Security: We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed to be completely secure.

Data Retention: We retain personal information only for as long as necessary to fulfill booking, operational, and legal purposes.

Your Rights

Depending on your location, you may have the right to:

Request access to personal information we hold about you
Request correction or deletion of your information
Withdraw consent for certain uses

To make a request, please contact us.

Third-Party Links and Services: Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of external sites.

Changes to This Policy: We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.